Unable to filter / sort by custom field

[Susann Petzold]

Hi everyone, 

we have a start-date (its a custom field, created by myself, called Startdatum) in our onboarding tickets. 

I cannot sort my queue by this custom field.

Can you may help me in this case? 

As you can see, this field is configured as a date picker:

[Paul Krueger]

Can you edit the queue, switch to JQL (if you're not already there) and show us the filter and columns config? 

I have a custom date picker field in my project and I'm able to sort my queues with it. The field does look strange in your image as well (text is lighter) which I haven't seen before.

[Susann Petzold]

Hi @Paul Krueger   you mean like this? 

[Susann Petzold]