Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Unable to backup a new project

For an assessment, I have been required to import a pre-existing Jira file, however, when I attempt to backup (the brand new) Jira project (because it says I have to, to import any new files) it gives me the error: Export Error, Export Failed (Preparation).


Im new to Jira so not sure why its happening or how to fix it - I did a brief search for community posts and couldn't find anything answering the question so sorry if it has been answered/is a dumb question.



0 answers

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Coming Soon: Insight Changing to Assets

The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...

255 views 1 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you