Unable to Schedule Auto refresh in Google sheets

saiteja.tirunagari September 4, 2020

Hello Team,

 

I am getting the below error while trying to schedule a refresh in Google Sheets using the 'JIRA Cloud for sheets' add on.

 

Please assist.

Screenshot from 2020-09-04 22-48-12.png

Thanks.

 

1 answer

0 votes
Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 8, 2020

Hello @saiteja.tirunagari

Welcome to the Atlassian Community!

We identified that this error is caused by a global issue that is currently affecting several customers using Google sheets.

The last update from the Dev team engaged on the fix implementation was that the problem was properly addressed and the fix is currently being deployed to Atlassian Cloud sites.

That being said, can you please confirm if you're still facing this error today?

Best Regards,

Petter

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