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Unable to Create a Customer Request with request participant via Service Desk API


I'm trying to create request via Service Desk API. But i can't add request participant.

This is part of my code:

Set<String> requestParticipants = ... // set of jira usernames

static CustomerRequest createServiceDeskRequest(ApplicationUser user, ApplicationUser author, Project project, int requestTypeId, Map<FieldId, FieldInputValue> mapFieldValues, Set<String> users = []) {

ServiceDesk serviceDesk = serviceDeskManager.getServiceDeskForProject(project)
def customerRequest = null

customerContextService.runInCustomerContext {
def requestBuilder = serviceDeskCustomerRequestService.newCreateBuilder()

def requestTypeQuery = requestTypeService.newQueryBuilder()

def requestTypes = requestTypeService.getRequestTypes(user, requestTypeQuery)

def type = requestTypes.findFirst()

def requestCP = requestBuilder.customerRequestChannelSource(CustomerRequestChannelSource.EMAIL)
.requestParticipants(users)// This is not working

customerRequest = customerRequestService.createCustomerRequest(author, requestCP)

return customerRequest

Request is created, but request participants is empty.


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