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USER TYPE in AUTOMATION

Stefan Weckmann-Kaffarnik March 7, 2024

Hi,

i take over the administration of our JIRA SM Portal.

There is one automation installed, which edits the summary of the notification mail. 

 

For Example:

Requests modification of an existing Azure AD account for Stefan Weckmann-Kaffarnik

there are two USER TYPES defined in the Autmation. 

INTERNAL USER and EXTERNAL USER

When i raise a ticket for modification on an external user, the user name will not be attached in the subject line like for internal users. 

MY Question: For error analysis I would like to compare USER TYPE internal and external. Where can I find this option to do that?

1 answer

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Stefan Weckmann-Kaffarnik March 7, 2024

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