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Two email addresses on one account

Hi All,

Please could you advise if it is possible to link two email addresses to one user account on Jira?


2 answers

1 accepted

0 votes
Answer accepted

Hi @Dylan Chadinha , 

sadly, this had been a long requested issue with Atlassian which at the moment is not being considered. You could look it up here.
There have been made some workarounds if you read the comments there but none of them are still working I think. 

Please vote and watch the issue to keep up-to-date with new developments. 

- Tessa

Jack Community Leader Oct 07, 2020

I don't see this getting implemented TBH and the status of "Not being considered" reflects that. IMO this should be handled outside of Jira by setting up a forwarding rule if someone wants the notification going to two addresses.

Tessa Tuteleers Community Leader Oct 07, 2020

Hi @Jack , 

completely true for outgoing notifications. I think they're talking about incoming mails. 
And it's sad that that's not being considered. :) 

Jack Community Leader Oct 07, 2020

yes indeed. users can only have one email. the user ID is really the email so having two emails would equate to two users.

Thank you so much for the feedback :)

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