Trying to create Automation for a specific Request Name in my project, is this possible?

[Antoinette Smith]

I have 4 different Service Request forms built and I want to create Automation on 1 of the 4 specifically. Here is what I'm trying to do:

If RequestName = "Name of form" (Can this piece be done?)

then assign and send email (I have this part down)  

[Jack Brickey · Accepted solution]

Hi @Antoinette Smith , I am unfamiliar with RequestName. Is this a custom field possibly or maybe you are referring to Customer request type? 

[Antoinette Smith]

Hi Jack,

Sorry, it looks like the proper name of the field is Request Type. 

Not sure if that's the same as Customer request type. 

[Jack Brickey]

Yes, that is the Customer request type. Unsure exactly what your trigger is but here is an example that might help you move forward with your automation.

[Antoinette Smith]

Thank you so much Jack. That worked. 

[Jack Brickey]

Anytime ! Please consider accepting the answer is such.