Trusted User

[fahad.abbasi]

Hi Team,

I have updated my access settings to "Don't approve any domain", yet it says, "Site admins and trusted users can always invite anyone to product" we don't want trusted users to grant access to our product.  How can I remove this ability for trusted user to grant access?  Thank you.

[Brant Schroeder]

@fahad.abbasi You will have to remove the user from the trusted role.  https://confluence.atlassian.com/jirakb/what-are-trusted-users-1155494641.html 

Trusted users are going away and improved user management will be what you will use in the future https://support.atlassian.com/user-management/docs/invite-a-user/#Improved-user-management-experience 

[fahad.abbasi]

Thank you Brant, for the answer.  Under our trusted role, we have myriad of groups and looks like I can't remove them.  The check mark would not let me untick although I'm the site admin. Hop you have a suggestion.  Thank you.

[Brant Schroeder]

@fahad.abbasi did you see if you have already been upgrade to the improved user management experience?  https://support.atlassian.com/user-management/docs/invite-a-user/#Improved-user-management-experience

[fahad.abbasi]

@Brant Schroeder  Yes, It has been, but I still can find a way to remove users from trusted role.  Thanks.

[Brant Schroeder]

@fahad.abbasi I don't believe you can anymore because that is not actually active security anymore.  You can always contact Atlassian to confirm that is the case but I believe if you have been moved you just need to make sure that the security is setup properly on the improved user management.  https://support.atlassian.com/contact/ 

[fahad.abbasi]

Sure, thank you for your reply.  Cheers @Brant Schroeder