I am an administrator of a team managed Jira Service Desk project. At some point the workflow stopped working in the project, and I can't seem to find the reason why.
It used to automatically transition from Waiting for customer to Waiting for support and vice-versa on each reply. I can't seem to check the transition triggers as well, do I need to have some global admin rights to be able to see and change transition triggers?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.