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Transition Trigger not firing automatically and nothing in Audit log

Oleksandr Tolochko December 10, 2021

I have a transition triggered rule which has been working for over a few months over time. The rule was not working from the 7 Dec. (after the last Atlassian Incident https://jira-service-management.status.atlassian.com/)

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Brant Schroeder
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December 13, 2021

@Oleksandr Tolochko Have you tried make a small change to your automation and saving it again to see if that gets it working again.  You might also try rebuilding the trigger and saving it.  

Oleksandr Tolochko December 14, 2021

Hi @Brant Schroeder, thx for your answer ;)

Sure I have tried it but the result is the same, and when I change the trigger from Issue transitioned to Manual trigger - it works fine. 

I have made a workaround rule (JQL Scheduled) and currently, it works good ;)

Like Brant Schroeder likes this

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