Timezone correction for setting due date to {{now}}

[Joseph Khalil]

Hi Team,

I am requesting assistance with how to fix the {{now}} JQL to consider the timezone that is set.

Currently the timezone is using GMT -8 however I am based in Melbourne Australia so the timezone is inaccurate so when I process a due date to be {{now}} the timeline does not reflect correctly. 

As the above is a general question, I believe the Screenshot above would be sufficient enough to show how I inserted {{now}}.

I am unable to update the internal timezone as:

1. I don't know how

2. Not an option

So my question is:

How do I set {{now}} to be +8 hours to resolve the timezone issue which is GMT -8 ?

[Seifallah Bellassoued · Accepted solution]

Hi @Joseph Khalil

You can try the following:

{{now.convertToTimeZone("America/Tijuana").shortDateTime}}

Best Regards,

Seif 

[Joseph Khalil]

Thanks for the prompt response. 

This is the error I received.  I used the above word for word in the due date section

[Seifallah Bellassoued]

Try to remove the time format

{{now.convertToTimeZone("America/Tijuana")}}

[Joseph Khalil]

Perfect that worked!