We want to filter users or questions from multiple dimensions。
Tickets: How to have a transverse field to identify a customer in all the projects, even internal projects (Organization, Company, Other field) ?
Hello @SUNMI HELP DESK,
Thank you for reaching out to Atlassian Community!
On Jira Service Management, currently, the only information about customers is their email and full name, it's not possible to add more details about them.
There are feature requests suggesting improvements for that:
Please, click on vote and watch to receive updates about the features.
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