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Ticket history

Helen.Mahon
Helen.Mahon January 27, 2021

Is there a way for a portal customer to see who else has received email notifications on a ticket?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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January 27, 2021

No, the issue and requests do not record who is notified of changes, they just use the notification rules present at the time they send them.

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