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The value XXX does not exist for the field project. | Goolge Sheet Plug In

Lokesh Singh Sisodia September 5, 2023

Hello, community,

 

I am trying to export project issues into Google Sheets using Jira Cloud for Sheets.

 

but I am getting an error The value 'CNT' does not exist for the field 'project' while works perfectly for other project Key.

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Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 5, 2023

@Lokesh Singh Sisodia -

Can you validate if the CNT is a valid project key and there is an actual JSM project with the key of CNT?

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Lokesh Singh Sisodia September 5, 2023

Hi @Joseph Chung Yin 

Yes , CNT as project key is Valid. 

I have exported data in past with same key but it started happening all of sudden. 

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 5, 2023

@Lokesh Singh Sisodia -

Thanks for the update.  It is strange of your experience since you used it in the past.  I would recommend you to contact Atlassian Support (https://support.atlassian.com) for further assistance since they can access the system backend log to further troubleshoot your issue on hand.

Best, Joseph

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