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The list of tickets is truncated

In "Jira Service Desk", when I want to display tickets and tasks, in the left pane (queue), and whatever the choice of filter I make, I am indicated for example a total of 35, but I only see part of these tickets displayed. As if the display is disturbed by special characters preventing the following tickets from being displayed. When trying to scroll through the tickets page, you may end up having other tickets displayed but with large empty blocks (white) before and after.

Do you know what it is?
Thank you.

2 answers

0 votes

Hi @Bassam BADR - Optimatic 

Could you provide a screenshot of this behaviour?

It will help identify the specific area this is happening!


Additional information on my ticket list display problem. I specify that there is no active filter. When I use the "Jira Cloud by Atlassian" mobile app, the ticket list display is correct, and I see all tickets displayed. The problem is therefore on the PC browser, and I have seen it on Firefox and Chrome.

Hi Stephen,

Do you have any news about the issue list display issue?

For us, the problem is always present, on all the workstations of our employees, and whatever the browser used: Firefox, Chrome and Edge.

I guess we shouldn't be the only ones seeing this display issue.

Please let us know if you have anything new on your end.

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