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The field becomes required on a certain status


We use Jira Service Desk Server. Is it possible when a task moves to a certain status, the field becomes required?

For example: a task moves from "In progress" to "Done" and field "Cause of occurrence" becomes required.

Thanks for helping!

2 answers

2 accepted

0 votes
Answer accepted
Tansu Akdeniz Community Leader Oct 08, 2020

Hi @aynura_nasibova 

Since it is a server version, you need to get an add-on such as JSU, JMWE, JWT etc.


Hello @Tansu Akdeniz 

unfortunately we were unable to configure.

Thanks for helping!

0 votes
Answer accepted

You can do it with workaround:

1. To create the screen with required field;

2. An the workflow choose the status (transition) where necessary to setting the field;

3. Choose screen.

And when the issue moves to a certain status to appears the window with required field.

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