We use Jira Service Desk Server. Is it possible when a task moves to a certain status, the field becomes required?
For example: a task moves from "In progress" to "Done" and field "Cause of occurrence" becomes required.
Thanks for helping!
Since it is a server version, you need to get an add-on such as JSU, JMWE, JWT etc.
You can do it with workaround:
1. To create the screen with required field;
2. An the workflow choose the status (transition) where necessary to setting the field;
3. Choose screen.
And when the issue moves to a certain status to appears the window with required field.
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