Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,463,341
Community Members
 
Community Events
176
Community Groups

Team Email Notifications with full history of request

Edited

When our service desk team receives an email notification about a submitted ticket (new ticket or changes on a ticket) the email prompts us to visit the portal in order to see the full history of the ticket and to reply to our customer.

How can I set-up the notifications received by our service desk team in order to contain the full history of the ticket in the received emails ?

1 answer

0 votes
Jack Brickey Community Leader Jul 20, 2021

you cannot today but it is being worked - JSDCLOUD-2044 

you can consider an addon like JETI or JEMH

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events