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Tag in slack with Jira automation

Suporte JRetail
Suporte JRetail Jun 13, 2022

Is it possible to tag someone in slack with an jira automation, is there any smart values os anything that does that?

If anyone knows please leave the answer

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Daniel Eads
Daniel Eads Atlassian Team Jun 13, 2022

Hi @Suporte JRetail ,

It's do-able! The Slack UID of a user needs to be saved as a property on the Jira side so that Automation can pull it out as a smart value. This takes a little prep work!

We've provided a python script and instructions to match a Jira account and Slack account and then save the value in Jira. Following that article, you can get the properties matched and use a smart value to mention a user from Automation.

Cheers,
Daniel

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Suporte JRetail
Suporte JRetail Jun 14, 2022

Thank you very much, I'll try to do that. Appreciate it.

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