Swimlanes query

[Kieran McCormick]

Hello, 

Just had a quick look through the new Views feature for Jira Service Management and I've found the Swimlanes feature that has been added. 

We're thinking this might be quite useful as we're looking for ways to group larger projects together into one place, so we can keep an eye on due dates, deadlines and what stage certain tasks are at. 

When I had a look earlier however, it looks like it can only be grouped by request types, rather than by the tickets themselves. 

Is it possible to add particular tickets to a swimlane? Let me know if so or if this is something that might be added in the future. 

Kind regards 

Kieran

[Trudy Claspill]

Hello @Kieran McCormick 

For the Boards view in a Service Management project the Swimlane options are limited to:

• Assignee
• Request Types
• Queries

If you can design Queries (filters) to get the issues you want to group together, then you can enter a query for each swimlane you want to show. How do you group issues into larger projects?