Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Surveys form does not work


I tried Surveys for Jira, trail mode, to collect the comment associated with the client rating. However, it appears that the satisfaction scale did not work and it redirected to a page whenever we click on it.

My Jira instant is cloud.

Surveys actually does not work in my case. Do you have any recommendation, correction for the config, if any ?

Thanks in advance,


1 answer

Tan, not sure if you found a solution to this problem; however ProForma (or ProForma Lite, which is free) can be used for surveys. An automation rule can be built to automatically add the survey on a workflow transition, such as when the issue is marked as done. The survey is attached to the issue and is accessible via the JSD portal (and on the issue).

Hi Simon - can you use it to say set dates - we have an application where checkout date must be after checkin date (for a hotel say).  Will pro-forma lite support this?

Thanks Simon,

I will try.

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

157 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you