Strange audit logs

Nikolay Petrov November 5, 2020

Hello guys,
Has anyone had a problem like the one from the screenshot?

You can see that the rule is executed with NO ACTIONS PERFORMED. However, in the audit log there are several If blocks and I have no idea where they came from.
Best wishes,
Nikolay Petrov
error_automation.png

1 answer

0 votes
Chris Buzon
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November 5, 2020

I have not seen this happen before, but you might want to check the rule details for the checkbox that mentions another rule can trigger this rule. That would be my first breadcrumb to follow.

Nikolay Petrov November 8, 2020

Hi Chris.

The checkbox is check but I can't see how can this cause an issue since the rule has to work by itself no matter if its triggered by a normal event or from the same event but coming from an automation.

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