We would like to have a separate email address for incoming tickets. Currently the address ends on atlassian.net, we would like to change this and put our own support mail there, so that our customers get not confused.
Could you help me in this regard? Thanks a lot in advance!
You can achieve that by adding a custom email account. I would also recommend taking a look at the following links. They will give you a good starting point to customize your email settings.
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