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Start and end time I put in Tasks reflects differently in activity time line

Simon Compton
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February 19, 2024

Start and end time I put in Tasks reflects differently in activity timeline.

When I create a task in Jira and give it a start and end date and time. When I look at it in activity timeline it is an hour out

For example, if I have a meeting from 10am-11am and I create a task for it, put the start date and time at 10 am and the end date and time for 11am. If I, then go to check it in activity timeline it says my meeting is from 11am-12 noon.

Does anyone know how to fix this?

 

2 answers

2 votes
Yuliia Hushcha _Reliex_ February 19, 2024

Hi @Simon Compton 

You need to use customer settings to apply it for different time zones. Feel free to reach out to our support team support@reliex.com and they help you asap 🙌

0 votes
Marc Koppelaar
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February 19, 2024

Hi @Simon Compton 

Welcome to the community.

Might be that the timeline takes the values in relation to the time zone set in your user profile.

I haven't been able to replicate this.

It might be worth to raise an issue on this topic to Atlassian Support

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