Sorting tickets by Status on Portal

[Yatish Madhav]

Hi all

I found the below linked tickets RE sorting and filtering tickets on the Requests page on the portal end.

However, they are all closed and I dont know if I am missing the reason why? Is there a new/latest open ticket on JSDCLOUD on how customers can sort by the Status or Summary or Projects column?

• https://jira.atlassian.com/browse/JSDCLOUD-357 
• https://jira.atlassian.com/browse/JSDCLOUD-4326 
• https://jira.atlassian.com/browse/JSDCLOUD-3334 

I also already know that we can filter by status or Open/Closed requests by Resolution ... 

Any help would be greatly appreciated.

Thank you

Yatish

[Kris Dewachter]

Hi @Yatish Madhav ,

I think this is the new ticket https://jira.atlassian.com/browse/JSDCLOUD-4586

Best regards,

Kris

[Yatish Madhav]

Thanks for this, Kris!

[Dan Breyen]

@Yatish Madhav 357 & 3424 have a resolution of 'Fixed' and 4326 says it was a 'Duplicate'. In the ticket, it has two listed as duplicates under the linked issues.  

I would agree, as I couldn't find a specific ticket that referred to allowing sorting on all columns.  

If Atlassian is saying it's fixed, but it's not, or it duplicates another issue but it isn't, I would suggest getting an official response from Atlassian Support by opening a new ticket here to get clarifications.

Hope that helps.

[Yatish Madhav]

Thanks Dan - will do if needed