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Some questions about JSM

Tima K I'm New Here Dec 01, 2021

Does the JSM have features like:

1. Integration with Telegram and IP telephony? How?

2. Categorization of requests

1 answer

0 votes
Tansu Akdeniz Community Leader Dec 01, 2021

Hi @Tima K 

Welcome to the community.

  1. There are add-ons in the marketplace for Telegram. Please check them.
  2. Yes, you can. Please take a look the JSM doc.

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