Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

SnipeIT asset management integration for JSD Cloud

Amaresh Ray Atlassian Team Apr 29, 2019

Hi all 👋

Amaresh here from the JSD product team.

We know how important asset management is for customers to be able to tie service requests back to individual assets.

With the new Snipe-IT integration for JSD cloud, you can now link your Snipe-IT assets to JSD requests. 

This integration works with both the on-premise and hosted versions of Snipe-IT. 

Install the app by heading over to our marketplace - https://marketplace.atlassian.com/apps/1220379/snipe-it-for-jira-service-desk-beta?hosting=cloud&tab=overview

I look forward to hearing any feedback.

 

4 comments

Really cool to see progress with this integration.  Will there be a hosted server integration vs cloud?

Like Jordan Nimlos likes this

Server integration would be king.

Like Jordan Nimlos likes this

Second that--JSD Server version please!

Can't wait for the server version!

Like Jordan Nimlos likes this

I'd love to see this on the server version as well!

@Amaresh Ray What's the latest on the SnipeIT integration? Is there yet a possibility of work on a version for JSD Server? This would be so beneficial for our organization.

Amaresh Ray Atlassian Team Jul 25, 2019

Hi @Jordan Nimlos – unfortunately a JSD server integration isn't on the roadmap at present. We've however seen a huge demand for the server version, so this is something we're considering. I'll keep you posted in case anything changes.

Ok--thanks for the info.

In other words, no. No surprise given the 2nd class status your Jira/JSD server customers have been relegated to in the last couple of years. Very disappointing.

It would be great to be able to filter the projects where the add-on is available.

Hi! JSD Team,

   I manage to install SnipeIT but cant configure, required URL and API key. How can I manage to integrate it on my project JSD. Upon clicking the "Generate + Access Token" the system just looking and waiting for the right link. Please advice.

JSDcloud_snipeit.png

Amaresh Ray Atlassian Team Apr 15, 2020

Hi @Ramy Tatad  -- the plugin is now managed by Codefortynine. If you reach out them directly via https://codefortynine.atlassian.net/servicedesk/customer/portal/1/group/1/create/30, they'll be able to figure out what's going on. 

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Service Management

Announcing Jira Service Management!

Hello there Cloud Community members! Today, we’re thrilled to announce Jira Service Management, the next generation of Jira Service Desk. Jira Service Management touts advancements in IT service ...

1,383 views 16 33
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you