What is the correct SMART VALUE to get the SLA before and after breach?
I need to convert the hours into days spent on the status.
Take a look at this video tutorial at 4:07: https://youtu.be/4pnUWAY-dMQ?si=OuKlep8-5EjLTogX&t=247
It show you you can access multiple values including SLAs fields.
Regards,
Fabian
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