My question pertains to approval chains. Early in our workflow, we may have different individuals approving requests as:
Later in our workflow, we require additional approvals from the heads of departments and business units:
If John Smith already approved as the "Tech Approver" but he's also the Department Head, how do I configure approvals to skip this approval?
I know I can search for John's approval by:
approvals = approver("jsmith") and not approvals = pendingBy("jsmith")
...however, because "Tech Approver" can be different people, I'd like to set "approver" to "Tech Approver" custom field but this is not supported:
e.g. approvals = approver("Tech Approver")
Is there any way to pull this information using ScriptRunner? Other suggestions/recommendations?
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