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Site Maintenance

Eitzaz Haider
Eitzaz Haider
Contributor
July 10, 2024

There is a daily site maintenance from atlassian between 1-3 . My question is what will happend with data between this time frame came from different sources? how to recover alerts or data/tickets during that time

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John Funk
John Funk
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July 10, 2024

Hi Syed - Any site maintenance done for Cloud should not result in any downtime for you. 

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Eitzaz Haider
Eitzaz Haider
Contributor
July 10, 2024

Thank you for the helpful information. Is it possible to set the maintenance schedule to occur less frequently than daily, such as once a week, on a day and time that I can specify? I would prefer not to have daily maintenance if possible

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Eitzaz Haider
Eitzaz Haider
Contributor
July 14, 2024

Dear Funk according to Jira support if your site enters in maintenance mode and third party or api hitting your jira then the result is lossing data 

 

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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July 10, 2024

Hi @Eitzaz Haider as John said, you will receive tickets as any other day and you will not have any downtime whatsoever.

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