Is it possible to change how this works?
If a request comes in with title "Organization".
and then Organization 2 comes in, it will find that as similar.
But if a new request comes in as NEW Organization it will not find it. Why? How does this work and can you affect this?
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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