Hi @Tim Kisters ,
Not exactly signatures, but on Jira server Agents have access to create canned responses and re-use them while replying to the customers. Canned responses for comments
For Cloud, there is a feature request still in Progress: JSDCLOUD-631
You can use an alternative addon like Canned Responses Pro Templates for Jira
Kind Regards
Utkarsh
Hi Tim,
Out of the box it is not possible in cloud. There is a feature request for this. https://jira.atlassian.com/browse/JSDCLOUD-1515
But you can solve it with this plugin.
see documentation: https://confluence.spartez-software.com/display/CT/Signatures
Regards
Dave
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