Hi @Tim Kisters ,
Not exactly signatures, but on Jira server Agents have access to create canned responses and re-use them while replying to the customers. Canned responses for comments
For Cloud, there is a feature request still in Progress: JSDCLOUD-631
You can use an alternative addon like Canned Responses Pro Templates for Jira
Out of the box it is not possible in cloud. There is a feature request for this. https://jira.atlassian.com/browse/JSDCLOUD-1515
But you can solve it with this plugin.
see documentation: https://confluence.spartez-software.com/display/CT/Signatures
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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