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Hi I am not suggesting the answer but I am posting my problem in service desk project.
I see wrong reporter after I created a request to our service team. Here is the background information.
I created a request without logging in to the service desk application.
I entered the email address of one of my service team guy's.
Mail went to him but the reporter is not on my address it is created with his address.
I am an admin for service desk project. But I removed the configurations of default email address of mine.
Yes I created an issue using the Service desk widget to service desk team without logging into the application with my atlassian account id. In the widget there is an email To which the email should go. I entered one of the service desk team member's email id there and submitted the request.
Instead of showing the reporter name as mine, it showed the name of the service desk guy whom I added in To email id.