Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Show Fix Version in Customer Issue View

Edited

Hi,

I am looking for the fix version for a ticket to be displayed to the customer on the issue view screen, but not on the request form when they are creating an issue.

Is this possible without using a paid add-on?

Many thanks,
Ben

2 answers

2 accepted

2 votes
Answer accepted

Hi @Ben Mottram

I don't think you can do that without an add-on. You can check this one that has both customer issue view options and portal report options - Advanced Portal Report.

Greetings,
Georgi

Thank you. :)

1 vote
Answer accepted

Hi,

By default, it's not possible. You have to use an app. I can recommend to you our solution called Extension for Jira Service Management. Displaying values from fields (i.e. Fix Version) is one of the features which is included in this app.

If you want to display this field (and more other fields) on the Request page, try our other app: My Requests Extension for Jira Service Management.

Kate

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Published in Jira Service Management

Next level incident management in Jira Service Management

Hello Atlassian Community! We’re thrilled to announce some exciting changes to incident management in Jira Service Management Cloud, in order to give your teams extra muscle during incidents, and ...

1,587 views 20 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you