Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,361,186
Community Members
 
Community Events
168
Community Groups

Should I have installed Jira Software before Service Management?

I’m new to Atlassian, I installed JSM before been advised I needed Jira Software, which I then stalled. Should I start over and install Jira Software then JSM?  Or is it ok to proceed how I did it?

1 answer

1 vote
Fabian Lim Community Leader Aug 21, 2022

Hi @Anthony Wilson

As long as you are not having any functionality problems you should be ok. The only issue is the period of the trials, since you started then at different times you will lose access accordingly.

Thank you. 👍

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD Trial
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

An unofficial way to monitor a JSM mail handler for errors

...eturns true if any content is returned for the webResponse.body.data.first s...

698 views 2 20
Read article

Atlassian Community Events