Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Share public dashboard with costumers

We have an JSM instance in which our costumers create requests and view them through the portal.

We need to create a dashboard and make it available to our costumers to view it

I turned on the global configuration 'public sharing' and created a dashboard with the viewers configuration as "Public" and it says that anyone on the web would be able to see it, no sign-in required.

However, when a costumer tries to access the dashboard they are redirected to the portal.

Am I missing any configuration?


thank you!

1 answer

1 accepted

0 votes
Answer accepted

Hi @Gustavo Maia

That's a common problem when trying to share Jira dashboards. In theory, you should make public not only the dashboard, but also the filters you're using.

If you're up for a commercial solution, we provide Dashboard Hub for Jira. This app allows you to easily share with a couple of clicks, any dashboard you create, in a secure way. You can see a live example for Jira Service Management here (or for agile teams here).

Hope this helps!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

675 views 5 12
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you