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Setting up organizations within JSM

Hi all, bew to Jira SM. Our company is about to use JSM as a ticketing system for our clients (companies).
First question: how can we set up different test clients within our JSM Cloud?
Second question: how can we set up per client one or two employees working for this testclient?
Each with their own mailaccount.
Many thanks in advance!
Vincent

1 answer

Hi @vincent_didden 

Jira Servie Managent uses the "Organization" concept to address your needs. 

As your questions is broad, I suggest you to check this page 

https://support.atlassian.com/jira-service-management-cloud/docs/group-customers-into-organizations/

I has all the information about Organization and customers you need. 

Anyway, if you have further questions, feel free to update with details to proceed

Thank you Patricia for your answer. I'll look into the suggested page. If I have further any (other) questions, I'll get back to you.

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