Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

ServiceDesk: Slow login every morning


The first login on ServiceDesk at every morning is very slow.
It takes up to one minute until I am logged in.
Besides that, every login is very fast.

The problem also appears after about an hour of not using ServiceDesk.

We updated JIRA ServiceDesk to the newest release 4.6.1

Is anyone familiar with this problem?

Thanks in advance

1 answer


We experience the same behaviour with JSM 4.19.1.

Is there an explanation of that problem: slow at the first login ?


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM Jira Automation: How to Send SLA Breached Notifications

Hi Everyone, In   this tutorial,  we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached.   SLA Threshold Trigger The SLA t...

762 views 5 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you