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Service desk request type

Good evening,

We're facing a problem, hope you could help.

Sometimes, while creating an issue and trying to change Service Desk Request Type an image appears instead of types:

image.png

When we try to create an issue again next day, there's no problem anymore.

 

2 answers

I have not seen this before. However the first thing I would look at is the icon you used for the request type. The image might be too large and causing this.

I think it's similar to this image but it is already in a system so maybe it's not about a size of an image.

image.pngimage.png

I think it's similar to this image but it is already in a system so maybe it's not about a size of an image.

image.png

image.png

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