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Service Management Project missing Preset Automation Rules

Edited

I'm reading the help article below. It says service projects have preset automation rules out of the box. My service management project does not have any rules. 

https://confluence.atlassian.com/servicemanagementserver/automating-your-service-project-939926334.html


Am I missing something? I'd like to have these rules in place without needing to manually create each one.

1 answer

0 votes
Mikael Sandberg Community Leader Dec 21, 2021

The preset rules that you found in the documentation linked above is for Server/Data Center, not Cloud. On Cloud you have a library of preset rules that you can enable if you like.

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