I need Service Desk automation to assign an issue when a custom field changes but this trigger is not available.
As a workaround:
When I manually add a comment to the issue the rule works just fine and the issue gets assigned but when a comment is added via step 1 the trigger is not executed.
Any ideas anyone?
Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...
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