I need Service Desk automation to assign an issue when a custom field changes but this trigger is not available.
As a workaround:
When I manually add a comment to the issue the rule works just fine and the issue gets assigned but when a comment is added via step 1 the trigger is not executed.
Any ideas anyone?
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events