I'm very new to this, but I set up a service desk for a customer, and it has since been deleted automatically. Our customer called us and said the URL link we sent them is no longer active. - Below is a screenshot of how it looked. Is there anyway to retrieve it, or do we need to setup a new one?
There is no "automatic delete" - the only way to delete a service desk is for a human to click delete, (or not pay the bill so the entire Cloud system is removed) One of your administrators deleted the service desk (or possibly moved it somewhere else?). The administration audit log should tell you who did it,
There's no way to recover a deleted project/portal unless you have a backup
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events