Service Desk Organizations only display 250 members?

[jamie_gordon]

Hello,

We have several organizations in our Jira Service Desk project. The list displayed in the Customers UI when one of these organizations is selected is only 250 customers. There are quite a few more than 250. The un-displayed users are searchable and properly associated with the organization. 

Is this a known limitation? Is there a way do display all of the Organization's customers? 

[Vamsi Kandala · Accepted solution]

Hi @jamie_gordon

Please refer to this: https://community.atlassian.com/t5/Jira-Service-Management/Service-Managment-Customer-Organisation-display-limit/qaq-p/1575295

Hope this helps.

Thanks,
Vamsi