We are not able to create any issue/tickets using mail address functionality in the Service Desk Project. Also inside the project settings >> Email request area, we can see the below error message. Please help us to find the root cause and solution.
We couldn't connect to your mail server
Here's the error we received: "[ALERT] IMAP access is disabled for your domain. Please contact your domain administrator for questions about this feature. (Failure)"
The last year brought about massive changes in how businesses operate their ITSM models. Organizations are compelled to embrace modern technologies and build processes for a larger scale and scope. L...
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