Sending email to multiple email handlers

dwally89 April 19, 2018

If a user sends an email to project1@mycompany.com, a JIRA ticket will be created in the "Project 1" project.

If a user sends an email to project2@mycompany.com, a JIRA ticket will be created in the "Project 2" project.

Is the following possible:

  1. Person A sends email to project1@mycompany.com and Person B. JIRA ticket is created in "Project 1" project.
  2. Person B replies to email, and also adds project2@mycompany.com to the CC. A comment is added the JIRA ticket in "Project 1", and a new ticket is also created in "Project 2".
  3. Any further replies will add comments to both the ticket in "Project 1" and the ticket in "Project 2"

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