Hi, so I want to make an automation that if in 2 days an issue that has a certain name isn't created an automation sends an e-mail warning me.
If you don't understand my idea, feel free to ask
If you have the answer thank you very much for the help.
Hi @Suporte JRetail
You may be able to combine an SLA and the Send email automation.
SLA: Create an SLA based on a JQL with the specific name you are looking for
Automation Rule:
- Trigger: Above SLA is about to breach in 2 days
- Send email notification
Video Link: https://www.youtube.com/watch?v=xxd0BxkZl5c
Regards
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thank you very much for that.
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