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Send e-mail if jql don't found issue

Hi, so I want to make an automation that if in 2 days an issue that has a certain name isn't created an automation sends an e-mail warning me.

If you don't understand my idea, feel free to ask

If you have the answer thank you very much for the help.

1 answer

1 accepted

2 votes
Answer accepted
Fabian Lim Community Leader May 27, 2022

Hi @Suporte JRetail

You may be able to combine an SLA and the Send email automation.  

SLA: Create an SLA based on a JQL with the specific name you are looking for

Automation Rule: 

- Trigger: Above SLA is about to breach in 2 days

- Send email notification

Video Link: https://www.youtube.com/watch?v=xxd0BxkZl5c 

Regards

thank you very much for that.

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