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Search by LinkedIssue between Service Management and Software Edited

I have 2 projects :

  • one Jira Service Management project named CSM
  • one Jira Software project named NALO


In the advanced issue search, I want to filter the database to keep the CSM issues for which the NALO linked issues are named NALO-94. The filter should retrieve some results as the first screenshot shows .... but when I apply the filter there is no result (as shown in the second screenshot).

My query is : project = CSM AND linkedIssue = NALO-94


How come ? 🤷🏻‍♂️


Search Nalo_LinkedIssue_2.pngSearch Nalo_LinkedIssue_1.png

1 answer

1 accepted

1 vote
Answer accepted

@Numa Jequier - hi Numa! Try this JQL instead:

project = CSM and issue in linkedIssues("NALO-94")

The type of Jira project (Software, Business, Service Desk, etc.) doesn't impact the JQL used.

@Dave Liao Hi Dave ! Great ! Thank you very much from Paris for your swiftness in closing this issue, it works perfectly ! 

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Dave Liao Community Leader Mar 02, 2021

@Numa Jequier - excellent, glad to hear.

p.s. Have a croissant for me - or get yourself some amazing Cambodian food (I love Bambou d'Or in the 13th) - I miss both of those things from Paris! 😊

Haha, I will tomorrow morning. Thanks for the reference, I writhe down the address :)

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