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Search bar vs. JQL filter - different results

Edited

I would like to create a filter that is based off a text in the summary:

FW: CSSP

Here's the interesting part.  If i use the search bar in the upper right of the Jira window, and enter that search criteria, i get multiple results, with no problem:

CSSP-1.png

However, when i try to create a filter with the same exact criteria, i get nothing:

CSSP-2.pngCSSP-3.png

the JQL (for the above filter) is as follows

project = HEL AND summary ~ "FW: CSSP" ORDER BY created DESC

 

i cannot figure out why the filter will not work, yet the search bar has no problems

Thank you in advance!

1 answer

Your first example is probably searching through all the text fields and not only the summary. Try this JQL:

project = HEL AND text ~ "FW: CSSP" ORDER BY created DESC

Note that I replaced "summary" with "text".

Thank you so much for your response.

I copied and pasted your suggested JQL string.  No luck.  I removed "FW:" from the search and left just "CSSP", still no luck.  got the "No issues were found to match your search" message again.

if I use "FW:" I get hundreds of results.  for some reason "CSSP" seems to be the issue.

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