ScriptRunner Class Pass issue Object for New Issue

[David Harkins]

We have a new Class for Updating various fields when the Issues Organization value is changed.  Took some time, but now working a treat when we need to correct / change the organization.

We now want to use the same Class when a new issue is created, but this doesn't seem to be working in the same way.

When an issue is updated, the Class is called:

OrganizationInfo.Set(issue)

Passing the updated issue object to the method in the class.

When doing the same on the create script, while the end result works, the logs say different:

2021-12-07 15:43:55,381 ERROR [workflow.AbstractScriptWorkflowFunction]: Workflow script has failed for user 'David'. View here: https://jiratest.####.com/secure/admin/workflows/ViewWorkflowTransition.jspa?workflowMode=live&workflowName=Issues+-+Standard&descriptorTab=postfunctions&workflowTransition=1&highlight=1
com.google.common.util.concurrent.UncheckedExecutionException: java.lang.NullPointerException: null value in entry: issue=null
at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2050)
at com.google.common.cache.LocalCache.get(LocalCache.java:3952)
at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4871)
at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.getValuesForIssueId(EagerLoadingOfBizCustomFieldPersister.java:114)
at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.getValuesForType(EagerLoadingOfBizCustomFieldPersister.java:105)
at com.atlassian.jira.issue.customfields.persistence.OfBizCustomFieldValuePersister.updateValues(OfBizCustomFieldValuePersister.java:142)
at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.updateValues(EagerLoadingOfBizCustomFieldPersister.java:61)
at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
at com.sun.proxy.$Proxy392.updateValues(Unknown Source)
at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:343)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:136)
at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:124)
at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)
at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:212)
at com.sun.proxy.$Proxy3890.updateValues(Unknown Source)
at com.atlassian.jira.issue.customfields.impl.AbstractMultiCFType.updateValue(AbstractMultiCFType.java:141)
at com.atlassian.jira.issue.customfields.impl.AbstractMultiCFType.updateValue(AbstractMultiCFType.java:39)
at com.atlassian.jira.issue.fields.ImmutableCustomField.updateValue(ImmutableCustomField.java:432)
at com.atlassian.jira.issue.fields.ImmutableCustomField.updateValue(ImmutableCustomField.java:402)
at com.atlassian.jira.issue.managers.DefaultIssueManager.updateFieldValues(DefaultIssueManager.java:714)
at com.atlassian.jira.issue.managers.DefaultIssueManager.updateIssue(DefaultIssueManager.java:667)
at com.atlassian.jira.issue.managers.DefaultIssueManager.updateIssue(DefaultIssueManager.java:653)
at com.atlassian.jira.issue.managers.RequestCachingIssueManager.updateIssue(RequestCachingIssueManager.java:217)
at com.atlassian.jira.issue.IssueManager$updateIssue$2.call(Unknown Source)
at ServiceManagement.OrganizationInfo.Set(OrganizationInfo.groovy:68)
at ServiceManagement.OrganizationInfo$Set.call(Unknown Source)
at ServiceManagement.IssueNew.run(IssueNew.groovy:8)
Caused by: java.lang.NullPointerException: null value in entry: issue=null
at com.google.common.collect.CollectPreconditions.checkEntryNotNull(CollectPreconditions.java:32)
at com.google.common.collect.SingletonImmutableBiMap.<init>(SingletonImmutableBiMap.java:42)
at com.google.common.collect.ImmutableBiMap.of(ImmutableBiMap.java:72)
at com.google.common.collect.ImmutableMap.of(ImmutableMap.java:124)
at com.atlassian.jira.issue.customfields.persistence.EagerLoadingOfBizCustomFieldPersister.lambda$getValuesForIssueId$1(EagerLoadingOfBizCustomFieldPersister.java:115)
at com.google.common.cache.LocalCache$LocalManualCache$1.load(LocalCache.java:4876)
at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3528)
at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2277)
at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2154)
at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2044)
... 37 more

[M Amine]

Assume that you are using your code as a postfunction of the "create" transition. 

The error states that the object "issue" is not yet created and hence you are getting a NullPointerException. 

Without having access to your code, it is a bit difficult to give more help.