Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

SSO: Can we skip first time logon before SSO works?

First time new users open our portal, they need to fill in their e-mail address and choose "Login in using SSO".

From then on it works perfectly.

But is it possible to have it work without the initial logon?

Reason: our users switch between browsers and it needs to be done once with each new browser. And helpdesk are a bit tired of complaints that links in mails "don't work" - just because the user hasn't opened the portal yet.

Can't seem to find any documentation on this - did I miss it?

1 answer

0 votes

I am not sure it's possible on cloud. 

but in on-prem you can do redirect to nosso parameter. 

BTW, why you don't want to check default apps settings. 

Hi Gonchik, thanks for your answer. We're only running cloud, so it seems that I'm still looking for an answer.


But nevermind - we do just fine without.

Like Gonchik Tsymzhitov likes this

Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

163 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you