SLA displays with date

[Natálie]

Hello,

does anyone know about new feature in SLAs? From today we see different format of our SLAs. Usually we were able to see only time (number). Now SLAs are displayed as a date.

Best regards,

Nataly

[Dirk Ronsmans · Accepted solution]

Hi @Natálie ,

This was indeed a change that is rolling out to the instances.

Some things are still being discussed as making it configurable, but you can read more about it in the announcement here:

https://community.atlassian.com/t5/Jira-Service-Management-articles/A-fresh-look-at-SLAs-in-Jira-Service-Management/ba-p/1881636

[Ismael Jimoh]

Hi @Natálie 

Sorry I can’t replicate the behaviour.

In my view, I see the following:

Could you please confirm if this is something you see in the issue search page?

Regards.

[Natálie]

Hello,

issues search is unchanged. But when I open any of these tickets, I see the SLA format described above.

Ticket:

Best regards,

Nataly

[sally usherwood]

Hi @Natálie 

We are also seeing the change this morning, for ourselves, it's a good addition :)