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SLA displays with date

Hello,


does anyone know about new feature in SLAs? From today we see different format of our SLAs. Usually we were able to see only time (number). Now SLAs are displayed as a date.

SLAs.png

Best regards,

Nataly

3 answers

1 accepted

3 votes
Answer accepted
Dirk Ronsmans Community Leader Jan 11, 2022

Hi @Natálie ,

This was indeed a change that is rolling out to the instances.

Some things are still being discussed as making it configurable, but you can read more about it in the announcement here:

https://community.atlassian.com/t5/Jira-Service-Management-articles/A-fresh-look-at-SLAs-in-Jira-Service-Management/ba-p/1881636

1 vote
Ismael Jimoh Community Leader Jan 11, 2022

Hi @Natálie 

Sorry I can’t replicate the behaviour.

In my view, I see the following:

ED89C6D3-461F-4677-AC0A-F6A4FFE54CAA.jpeg

Could you please confirm if this is something you see in the issue search page?

Regards.

Hello,


issues search is unchanged. But when I open any of these tickets, I see the SLA format described above.

issuesearch.png

Ticket:

ticket.png

Best regards,

Nataly

Hi @Natálie 

 

We are also seeing the change this morning, for ourselves, it's a good addition :) 

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